Institute of Management

Course categories: Miscellaneous Miscellaneous / BSBPMG411 Apply project quality management techniques (Release 1) Miscellaneous / Internal Testing IM-BV Podcasts Podcasts / Podcasts On Leadership Podcasts / Podcasts on Project Management Diploma of Leadership and Management Leadership in work organisations Communication Skills Access 2010 Access 2013 Assertive communication Advertising and promoting Being an advocate Being a mentor Customer complaints Creating a flexible workplace Conducting internal audits Conducting interviews Continuous improvement Customer needs Conferences – promotion and management Creating a safety culture Conducting useful market research Develop a budget Developing customer loyalty Developing an induction program Developing a learning organisation Delivering training at work Diversity - understanding and managing Excel 2010 Excel 2013 Emotional Intelligence Effective meetings Food safety Governance - being a board member Health and safety incident management Health and safety leadership Infection control Identifying marketing opportunities Innovation in the workplace Managers as coaches Managing change Managing debt and consumer credit Manage a franchise Manual handling Minimising loss in a retail store Microsoft Outlook 2010 and Internet Explorer Microsoft Outlook 2013 and Internet Explorer 11 Managing off-site staff Microsoft Publisher 2010 Microsoft Publisher 2013 Microsoft PowerPoint 2010 Microsoft PowerPoint 2013 Managing a sales team Microsoft Word 2010 Microsoft Word 2013 Microsoft Windows 7 Microsoft Windows 8 Managing work stress Networking – how and why Organising events Organisations and social responsibility Online sales Organisations and sustainability Performance management Product knowledge Project management Promoting a small business Profiling the market Prioritising work Risk assessment and control Recruiting and selecting Retail sales and service Stock control and inventory Supervising Skills for influencing and negotiating Telephone communication Starting a micro business Strategic planning Time management at work Understanding and managing conflict at work Using online resources safely Visual merchandising Workforce planning Work teams Your career pathway Microlearning Coaching and Mentoring Microlearning Creative Thinking, Creativity and Innovation Microlearning Critical Thinking, Problem Solving and Decision Making Microlearning Developing Self Microlearning Effective Communication Microlearning Leadership and Management Styles Microlearning Motivation Microlearning Performance Management Microlearning Project Management Microlearning Strategy and Organisation Microlearning Team Building Microlearning Trust, Ethics, Authentic and Ethical Leadership Microlearning Understanding and Excelling at Change Diploma of Project Management Certificate IV in Human Resources Certificate IV in Project Management Practice Certificate IV in Business Administration Diploma of Business Diploma of Business Administration Diploma of Human Resources Management Certificate IV in Leadership and Management Advanced Diploma of Program Management Graduate Diploma of Portfolio Management Undertake Project Work Change Management for Managers Certificate IV in Business